Cancellation terms and conditions may differ for each listing. These terms are detailed in the "Rules" section of each posting.
The following cancellation terms text is given as an example.
- The guest can cancel the reservation up to 30 days before the reservation entry date, in which case the prepayment will be refunded. If there is less than 30 days left, he is obliged to pay the full amount of the remaining reservation if he cancels the reservation or does not check in.
- For reservation date changes requested by the guest, the date changes are made, provided that the host approves. However, in cases where the period prices of the requested date differ, the changed amount is reflected in the reservation. This is done free of charge by hovido.com.
- In cases where the advertiser cancels the reservation, hovido.com tries to offer an equivalent option to the guest reservation in order to relieve the guest's grievance. If the guest does not accept the option, the full amount paid is refunded to the guest.
- Reservation requests, cancellations or changes are processed only if they are made via e-mail.